Prom gown dresses,Wedding gowns Shop Return Policy

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Help Desk (FAQ) | Measurement Guide | Color Sample | Return policy | Shipping Policy | Payment Method | Custom Made Dresses | Wholesale

Our Return Policy guidelines are as follows:

If the dress you received doesn't fit or have quality problems, you can send it back and get a Refund.

1), you must email us within 3 days from receipt of your item, stating the problem of the received goods, and reason of return.

2), Item must be postmarked back to us within 15 business days from the date you received it. We are not responsible for lost of return item so we suggest you insure your package.

3), Item must be returned in original condition with no signs of wear or smoke. Your returned items will be inspected and if there are signs of wear or smoke, your item will be mailed back, no exceptions!

4), Shipping charges will not be refunded and return shipping is the customer's responsibility.

Cancel Order

if you want to cancel your order,please contact with us within 1-3 days,otherwise,we will charge you $40 for handle fee.